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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daven Butler

April 16, 2026

5  out of  5
rating by Daven Butler
"Got it done"
We responded:
"Thank you, Daven! Your review means a lot to us. We're glad we could help and we're here whenever you need us! Lisa Herber - State Farm Insurance Agent"
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Jana Alvarado

April 15, 2026

5  out of  5
rating by Jana Alvarado
"Great help from Great staff!! Very professional and they made it very easy. Thanks so much for all your help April!!"
We responded:
"A big thank you for trusting our Vernon team with your insurance needs. We’re so glad to hear you had a great experience with us. Lisa Herber - State Farm Insurance Agent"
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jonny gilley

April 15, 2026

5  out of  5
rating by jonny gilley
"April was very attentive and made my transition over to State Farm effortless for me. We are glad we changed and look forward to continuing business with Lisa Herber insurance."
We responded:
"jonny, your feedback truly made our day! We’re grateful for your loyalty and support. Thank you for choosing our Vernon State Farm office. Lisa Herber - State Farm Insurance Agent"
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Jerran Conn

April 9, 2026

5  out of  5
rating by Jerran Conn
"Kirsten was a big help!"
We responded:
"Jerran, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! Lisa Herber - State Farm Insurance Agent"
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Mark Benedict

April 8, 2026

5  out of  5
rating by Mark Benedict
"Very professional and attentive to our needs and customized our coverage to optimize our benefits."
We responded:
"Five stars — thank you so much! We’re so glad you chose our Vernon office for your insurance needs. Lisa Herber - State Farm Insurance Agent"
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Elton Bearden

March 19, 2026

5  out of  5
rating by Elton Bearden
"Kirsten was very nice and professional,"
We responded:
"A big thank you for trusting our Vernon team with your insurance needs. We’re so glad to hear you had a great experience with us. Lisa Herber - State Farm Insurance Agent"
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mollie radig

March 5, 2026

5  out of  5
rating by mollie radig
"great customer service"
We responded:
"Appreciate your feedback Mollie! "
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Ayden Talbot

March 3, 2026

5  out of  5
rating by Ayden Talbot
"Quick and simple, friendly staff. Kirsten was very helpful and informative pointing me in the right direction!"
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Mary Patterson

February 23, 2026

5  out of  5
rating by Mary Patterson
"Evie was very knowledgeable and kind, with much patience! Fast service too. Thank you Evie!!"
We responded:
"Mary, your feedback truly made our day! We’re so grateful for your loyalty and support. Lisa Herber - State Farm Insurance Agent"
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Brown Andrew

January 22, 2026

5  out of  5
rating by Brown Andrew
"Love the customer service and Lisa answer all my questions and concerns! She also work very hard on getting me a better rate on my car and renters insurance!"
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Michael Ruhl

December 22, 2025

5  out of  5
rating by Michael Ruhl
"Very friendly and knowledgeable. Was able to give us a quote for our homeowners and auto policies that was reasonable. Very pleased."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Barbara Piatt

December 5, 2025

5  out of  5
rating by Barbara Piatt
"Ladys were friendly, april handled all the paperwork over the phone, and answered all my question, I would recommend anyone to get there insurance with statefarm"
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kirk sweet

November 19, 2025

5  out of  5
rating by kirk sweet
"Everyone in the office was super helpful and got me all set"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Katherine Neal

November 7, 2025

5  out of  5
rating by Katherine Neal
"Great service! Very helpful and professional! All in Employees are so kind and welcoming!"
We responded:
"Katherine, thank you so much for the review! We appreciate your feedback now and in the future."
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Jessica Gomez

July 29, 2025

5  out of  5
rating by Jessica Gomez
"Evie was wondering if, she answered all of my questions in a very quick time, and she was so sweet! I enjoyed speaking with her and doing business with State Farm. Jessica Gomez"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Phebe Larena

July 14, 2025

5  out of  5
rating by Phebe Larena
"Evie, was very kind and effective in helping combine our policies and getting us the best rated discount possible. We're very happy and pleased with our lower insurance rate."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kira Lozano

June 10, 2025

5  out of  5
rating by Kira Lozano
"Evie was amazing! She helped me with everything i needed help with ! Definitely recommend her !!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sharon Martin

June 4, 2025

5  out of  5
rating by Sharon Martin
"State Farm in my city kept me posted daily during a situation."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Callie Sharpe

May 30, 2025

5  out of  5
rating by Callie Sharpe
"Amazing service and wonder staff"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Donna Etter

May 30, 2025

5  out of  5
rating by Donna Etter
"Great office to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rebecca Favors

May 28, 2025

4  out of  5
rating by Rebecca Favors
"It was definitely professional. She was kind and answer all questions. Thank you!!"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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S Osborne

May 1, 2025

5  out of  5
rating by S Osborne
"Evie did a great job working with us to customize our plan just for us! Thank you Evie! Highly recommend giving her a call if you are in need of insurance!"
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Inuyasha34

April 14, 2025

5  out of  5
rating by Inuyasha34
"Fera Emmett was very helpful and straight forward, friendly, and had a great attitude. 100% recommend"
We responded:
"Appreciate you taking the time to share your experience with Fera and my office. We sincerely want to be the best!"
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Jessica Bodily

January 27, 2025

5  out of  5
rating by Jessica Bodily
"Evie specifically made this entire process so easy and simple! Appreciated all her knowledge and help!!"
We responded:
"We’re appreciate your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Daniel Vargo

January 22, 2025

5  out of  5
rating by Daniel Vargo
"Veronica is always an amazing help and makes things happen in a timely manner"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"